Reapit in Australia & New Zealand:
Accelerate your onboarding journey
Our onboarding framework is designed to minimise risk, reduce downtime, and drive strong product adoption across your team.
software implementation team
A team you can count on
Our data migration and implementation specialists have decades of experience helping real estate businesses like yours make the switch. From data migration to go-live, we’re here to guide you through the entire process.
software implementation plan
A clear pathway
A clear understanding of your migration outcomes is critical to a smooth and successful implementation. Through expert-led guidance and trial migrations, your team remains actively involved and in control of your data - all with full visibility and support throughout the process.
66% of agencies across Australia and New Zealand choose Reapit to run their business
software implementation plan
Ready to go from day one
Our phased processes are set out with key activities and deliverables.
Initiation & discovery
We capture your requirements and introduce you to your dedicated onboarding team.
Analysis & build
We'll review your Reapit product and data migration options to give you a clear plan for the next steps.
Bring in data
Take the opportunity to review your data prior to go-live.
Go-live
Conduct your critical launch tasks and ensure your team are set up for success.
Post-launch support
Get access to additional training & resources.
software implementation plan
We can get you up and running fast
Our flexible onboarding pathways are built to suit agencies of all sizes, whether you’re a boutique business, scaling up, or expanding at an enterprise level.
Our team of knowledgeable, experienced product and industry experts make the switching process straightforward and uncomplicated.
A dedicated project manager will work with you to scope the whole project and give you accurate timescales for your delivery.
In the world of data migrations, moving systems is like putting a square peg in a round hole. Our onboarding team are here to help you navigate your migration journey and set you up with expert advice to build your data action plan.
Blended training is at the core of what we do, starting with access to Reapit's Sales and Property Management Academies, after which you may tackle bespoke education programs with a Reapit product specialist.
A dedicated customer success manager will be on hand to make sure you get the most out of your platform.
With chat, phone and email support options available, our team are never far away.
software implementation plan
Your long-term partner for growth
"It's a user-friendly system that makes a lot of sense. The best I've used in 20+ years in Property Management"
"Too many favourite features to list as everything is so easy to navigate."
"Sensational product that assists in all aspects of the business. Great support and continued new improvement and new features."
"Environmentally friendly, modern technology which puts us one step ahead."
Request a demo
Experience the Reapit platform to see how our software can help you grow your estate agency.
Frequently Asked Questions
Once your case is handed over to our Onboarding Team, you’ll receive a call within one business day. During this call, we’ll guide you through the onboarding process, gather your requirements, and get a clear understanding of your transition to Reapit software.
After this, the Onboarding Team will share a tailored project plan with confirmed key dates. If data migration is required, it will take place next. Once your system is ready, we’ll hand it over to you for launch. If training is part of your plan, it will be scheduled to follow your system launch.
There is no typical length for implementation, as each client is different and has has unique requirements. Time to implementation is also heavily dependent on the Reapit product you are onboarding to, and if applicable, the platform you are migrating from, as many require significant data migration.
The most important part of a software implementation is preparing your team for change! Other than this, we ask you to engage with your training and extra resources, prepare processes for change management and plan for some disruption as you get back to business as usual following your implementation.
Whether training is included with your software implementation is dependent on your product during sign-up.
You will have a project contact throughout your implementation as your point of contact, and you will also be given access to our library of training and support resources.
If applicable, training will directly follow your implementation. You will then be introduced to our Support Team who will be your point of call for any issues you may face moving forward with your new software.
We follow a standard implementation process to ensure we set you up for success and eliminate as much risk as possible, but we do work closely with you to understand your needs and wants.