What agencies want from AI

AI ranked highly in our last survey, but it wasn’t the top reason agencies would consider changing software. Here’s what the results reveal about where real estate businesses are focusing in 2026.

Most landlords, vendors, buyers, and tenants start researching long before they make contact. Explore why visibility, trust and familiarity are becoming just as important as the moment is ready to act.

AI can help real estate agencies save time and improve productivity, but success starts with strong data, connected systems and clear workflows.

Explore Reapit’s April ’26 updates, including mandatory MFA, ACMA Sender ID changes, new integrations, rental law updates, and powerful workflow improvements.

Experienced leasing agents can usually feel how a campaign is tracking within the first couple of days. Explore why early enquiry patterns, inspection behaviour and renter hesitation are revealing in today’s market.

Investor expectations are shifting as market uncertainty grows. Explore why property managers are becoming a more trusted source of insight, visibility and operational guidance for landlords across Australia.

AI can save agencies time, but disconnected systems, messy data, and poor workflows can create bigger operational problems. Here’s what agencies should be thinking about before rolling out AI tools.

Approved applicants should move the workflow forward, not restart it. Explore why disconnected handovers between Lettings and PM still create duplicate admin, missing context and extra setup work for busy agency teams.

Buyer hesitation tends to rise around June as many start weighing up timing, spring stock, finances and market uncertainty. Explore how sales agents can maintain momentum and spot the buyers still quietly engaged.

This is the unintended consequence of the AI revolution in real estate. Tools that were supposed to save time and sharpen your marketing edge have started doing the opposite, making every agent sound exactly the same.

PM inbox fatigue is growing as you spend more time piecing together email threads, approvals, notes and maintenance history before you can respond. Explore why context-hunting is becoming a bigger operational challenge across property management.

OFI feedback shapes owner confidence during vacancy periods. Discover why communication consistency matters across leasing teams, and how AI is helping reduce repetitive admin around inspection reporting.