An accepted offer isn’t the end of the sales process

The call you’ve been waiting for finally comes.

A buyer wants to make an offer.

There’s some back and forth.

A few phone calls.

Maybe a little negotiating.

Then the vendor says YES.

Offer accepted.

You can mentally spend that juicy commission for about 30 seconds.

Then it’s back to work.

Because there’s still a fair bit that needs to happen before anyone is handing over keys.

First, get the offer into the system

Offers can come in while you’re at your desk, between appointments or when you’re halfway through something else entirely.

Once the excitement settles down, you need a clear record of what’s actually been agreed.

In Reapit Sales, the offer can be recorded against the property so you have the details there as the deal progresses.

That becomes especially useful when you’ve got several sales happening at once.

One property might have an offer being negotiated.

Another is sold conditional.

Another goes unconditional today.

And you’ve got one settling Friday.

That’s a lot of mental tabs to keep open.

Being able to see where each deal stands makes the next question much easier to answer:

What still needs to happen?

Offer accepted. A few more boxes to tick.

Once the vendor accepts the offer, there are still some important steps ahead.

The purchaser may need to complete identity verification.

Sales advice needs to be created.

Then there’s the initial deposit.

These aren’t exactly the parts of real estate people make celebratory Instagram posts about.

Still pretty important though.

Reapit Verify can be used for purchaser identity verification, while the sales advice and initial deposit can be managed as the sale moves forward in Reapit Sales.

For the agent, the important bit is knowing what’s already happened and what’s still outstanding.

Conditional doesn’t mean done

Once a property is sold conditional, everyone can start feeling like the hard part is over.

The buyer has been found.

The vendor has accepted the offer.

The SOLD sticker might even be making an appearance.

But the sale still has somewhere to go.

In Reapit Sales, the property can move from sold conditional to sold unconditional and eventually through to settlement, giving you a clearer view of where the deal currently sits.

Picture a normal week.

You’ve got one property with an accepted offer.

Another is unconditional.

One settles on Friday.

Then a vendor calls and asks where their sale is up to.

You don’t want to dig through emails, check a spreadsheet and then message someone else to find out.

You want to know.

Especially when Friday is already looking busy enough.

And then, finally, settlement day

After an appraisal, proposal, listing prep, open homes, buyer calls, vendor updates, offer and everything that came after it, you’ve made it.

Settlement.

The remaining outgoing trust payments can be recorded and the transaction reaches the end of its journey.

Keys change hands.

The vendor moves on.

The purchaser has a new property.

And yes, now you can think about the commission again.

But before everyone disappears from your world, there’s one last thing worth thinking about.

What happens to those relationships next?

Don’t let everyone disappear after settlement

Think back to the purchaser.

They might have first appeared in your database months ago.

They enquired on properties, attended inspections, had a few conversations with you and eventually bought one.

Now they own property in your market.

The vendor has just spent weeks or months working with you too.

Those relationships don’t suddenly become useless because the property has settled.

Contact details can be updated in Reapit Sales and anniversary activity schedules can be added, giving you a reason to get back in touch down the track.

Maybe the purchaser wants to know what their property is worth in a few years.

Maybe the vendor recommends you to a neighbour.

Maybe one of them comes back when it’s time to buy or sell again.

Whatever happens, it’s much nicer than calling four years later with:

“Hi… you might remember me. I sold you that house?”

A little context goes a long way.

So, when is a sale actually finished?

Settlement closes the transaction.

For the agent, there can still be a relationship worth keeping.

Think about everyone you’ve met along the way.

The potential vendor you first spoke to about an appraisal became your client.

The people walking through the open home became buyer conversations.

One of those buyers became the purchaser.

By settlement, you’ve built relationships on both sides of the sale.

And somewhere down the track, one of those relationships might bring you right back to the beginning again.

Another appraisal.

Another listing.

Another sale.

Funny how that works.

See the final stage in SETTLE IT

Our free Win It. Sell It. Settle It. sales masterclass follows one property through the complete sales journey, from the first appraisal through to settlement.

In our final session, SETTLE IT, we’ll pick up when an offer comes in and follow what happens next.

We’ll cover recording the offer, purchase verification, sales advice and deposit, moving the property from conditional to unconditional, settlement and what happens to those client relationships afterwards.

We’ll cover what agents should be doing at each stage, then we’ll show you how to put it into practice in Reapit Sales.

Session: SETTLE IT

Date/Time: Thursday 15^th October, 2PM AEST / 3PM AEDT

Missed WIN IT or SELL IT? Register once and you’ll get access to the full series on-demand.