TrustIQ + Reapit Lettings: A fully connected, automated payments experience

TrustIQ continues to prove there’s a better way to run a trust account, with instant payment matching, self‑reconciling ledgers, modern tenant payment options and dramatically fewer errors, all while maintaining full statutory compliance.

Now, with the new Reapit Lettings payment integration, agencies can connect the entire applicant‑to‑tenant lifecycle into one flow.
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• Applicants can pay application fees, bonds and rent deposits through TrustIQ Payment Service
• Saved payment methods automatically move from Lettings → PM
• Approved applicants become tenants in PM with payment details pre‑populated
• Bond payments route directly into TrustIQ trust accounts with compliant handling
• Rent collection starts automatically with no manual setup required

Get started today→

What else in new?

Check out what’s new - built to give your agency one platform to work, one source of truth, and one path to growth.

Lease agreements that build themselves from renewal data

Lease renewals just got smoother with Reapit Forms, with several updates designed to reduce admin and improve clarity:

• Lease agreements now build themselves - proposed renewal details flow straight into the agreement, keeping everything aligned with your PM data and cutting out duplicate entry.
• Flexible SMS reminders - schedule agreement reminder notifications exactly how you want, including frequency, time of day and automatic cut‑off before the link expires.
• Let Only Agreements now supported - tailor agreements for owner‑managed tenancies with owner payment details, optional owner signatures and reduced agency info.
• Redacted Agreement PDFs - every completed agreement now generates both a full version and a privacy‑friendly redacted version without tenant contact details.‍

Reapit Forms requires a Reapit PM Premium + Reapit Lettings subscription.

Get started with Reapit Forms →

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Coming soon: new Inspection e-Brochure

We’re introducing a faster, more automated way to follow up with buyers after inspections. The new Inspection e-Brochure will send attendees a branded digital brochure via SMS, giving them instant access to key property information without extra admin for your team.

What buyers receive:

• Property images, details and your branding
• Contracts and key documents (plus the option to request more)
• Upcoming inspection times or a private inspection request
• Auction details
• Property location

How it works:

• Attendees automatically receive an SMS with the e-Brochure
• Buyers can request a private inspection or an appraisal
• Agents are notified instantly and a follow-up task is created
• All interactions are tracked in Prospective Buyer history

Learn more →

New duplicate transaction protection in Bulk Receipting

The new Duplicate Transaction Check adds an extra layer of protection to bulk receipting by automatically scanning uploaded bank statements for transactions that may already exist in the system.

When enabled, the feature compares each incoming line against five key criteria: date, type, amount, reference and description, flagging potential duplicates before they’re imported. Users receive a clear confirmation prompt, giving finance and operations teams full control over whether to proceed.

This reduces reconciliation errors, prevents accidental double‑processing and strengthens data integrity for agencies handling high‑volume bank transactions.

‍See how →

Prospective Buyer Finance & Investor Flags coming soon

Coming soon, Reapit Sales will automatically update prospective buyer records based on information provided through enquiries from REA and Domain.

When an REA enquiry includes pre-approved finance, the Finance flag will be updated automatically. When a Domain enquiry identifies the buyer as an investor, the Investor flag will also be applied automatically.

This enhancement will reduce manual data entry, keep buyer information up to date, and make it easier to identify finance-ready buyers and investors for prospecting and follow-up.

‍Learn More →

Easily add tenant contact details to your emails

The new Full Tenant List fields make compliance automation smarter and more reliable by automatically inserting properly formatted tenant contact details into your email templates.

Two new fields, {{tenantListWithMobile}} and {{tenantListWithContactDetails}}, found under the Compliance group, pull in tenant names along with mobile numbers and email addresses using mobile‑first selection and intelligent fallback.

Missing details are handled gracefully with friendly placeholders, preventing broken templates and removing the need for manual data entry. This update gives compliance and operations teams cleaner, more consistent communications and simplifies high‑volume tenant‑related workflows.

Improved Bond & Pet Bond Lodgement Process for NZ

The General Bond and Pet Bond Lodgement process is now simpler and more reliable, with clearer checks and structured steps to prevent errors.

Users can confirm required tenant and property details, receipt bond funds directly against the tenancy, and lodge up to 50 bond payments per disbursement.

The system automatically generates all required files, including bank files, summaries and NZ Bonds remittance, ensuring accurate, compliant lodgement every time.

‍Learn how to lodge pet bonds →

New updates to simplify your AML/CTF compliance workflow

We've released a number of enhancements across Reapit Verify, giving agencies greater flexibility, improving collaboration and making day-to-day compliance management even easier. These updates are designed to help your team work more efficiently while maintaining compliance.

Highlights include:

• Optional Listing Gate: Require a completed verification before a property can be published.
• Manual verification at any stage: Manually verify customers at any point in the verification process.
• Update contact details: Edit a customer's email address or mobile number without leaving the verification.
• Shared verification cases: Add additional team members to a case so they can view and manage it from their own case list.
• View more cases: Display up to 25 cases at a time from the Cases page.
• Default email address: Set a shared office email address as the default sender for verification requests.
• Withdrawn status visibility: Withdrawn verifications now display correctly within Reapit Sales, with the ability to restart withdrawn verifications coming soon.
• SMSF trust deed upload fix: The issue affecting SMSF trust deed uploads will be available on Thursday July 30, pending final testing.

These improvements are available now and form part of our ongoing commitment to making Reapit Verify more efficient, collaborative and easier to use. If you need assistance, our support team is here to help.

Read more about Reapit Verify →