An integration with Tapi helps property managers simplify the way maintenance and tenant requests are managed across the business. By bringing communication, workflows and supplier coordination into one connected platform, Tapi helps agencies reduce admin, improve response times and keep jobs progressing without unnecessary back-and-forth.

Tapi’s 24/7 AI-driven chat service allows tenants to log maintenance issues at any time, helping agencies capture requests faster while reducing inbound calls and repetitive follow-up. Maintenance requests can then be triaged, tracked and actioned through automated workflows, giving property managers greater visibility across every stage of the process.

The platform also helps agencies manage supplier relationships more effectively with tools designed to support quoting, job allocation, communication and updates in one place. By reducing manual coordination and creating clearer workflows, Tapi helps property managers spend less time chasing information and more time delivering a better experience for owners and tenants.